Qeyra Saffron Stainless Steel Towel Ring for Wash Basin/Towel Hanger/Napkin Holder for Bathroom/Towel Holder/Bathroom Accessories (Chrome Plating)

At Qeyra, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we offer a hassle-free 7 -day return and exchange policy.

1. Eligibility for Returns:
   • Items must be returned within 7 days of delivery.
   • Products must be unused, in original condition, and in original packaging with all tags and accessories.
   • Proof of purchase (order number or invoice) is required.
2. Non-Returnable Items:
   • Customized or personalized products
   • Items marked as Final Sale or Non-returnable
   • Damaged products due to customer misuse
3. Shipping Charges:
   • Shipping charges are calculated at checkout based on your location and selected delivery method.
   • Free shipping may be available on orders above a certain value, as specified during promotions or offers.
4. How to Initiate a Return:
   • Contact our support team via email or phone with your order details and reason for return.
   • Our team will guide you through the return process and arrange pickup or provide the return address.
5. Refunds:
   • Once your return is received and inspected, we will process your refund within 5-7 business days.
   • Refunds will be credited to your original payment method.
   • Shipping charges (if any) are non-refundable.
6. Exchange Policy:
   • If you wish to exchange a product (for size, color, or style), please contact us.
   • Exchanges are subject to product availability.
7. Damaged or Incorrect Items:

   If you receive a damaged or incorrect item, notify us within 48 hours of delivery. We will arrange a replacement at no extra cost.

8. Need Help?

   For return or exchange requests, reach out to our customer support:

   • Email: support@qeyra.com
   • Phone: +917880065800