Supermom Premium Stainless Steel Chef Serving Tong (1 Pc)

At Qeyra, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we offer a hassle-free 7 -day return and exchange policy.

1. 7-DAY RETURN & REPLACEMENT GUARANTEE:
   • Eligible for free replacement within 7 days of delivery in case of a damaged, defective, or wrong item — product unboxing video is mandatory.
   • Products must be unused, in original condition, and in original packaging with all tags and accessories.
   • Proof of purchase (order number or invoice) is required.
2. Non-Returnable Items:
   • Customized or personalized products
   • Items marked as Final Sale or Non-returnable
   • Damaged products due to customer misuse
3. Shipping Charges:
   • Shipping charges are calculated at checkout based on your location and selected delivery method.
   • Free shipping may be available on orders above a certain value, as specified during promotions or offers.
4. Refunds:
   • Once your return is received and inspected, we will process your refund within 5-7 business days.
   • Refunds will be credited to your original payment method.
   • Shipping charges (if any) are non-refundable.
5. Exchange Policy:
   • If you wish to exchange a product (for size, color, or style), please contact us.
   • Exchanges are subject to product availability.
6. Damaged or Incorrect Items:

   If you receive a damaged or incorrect item, notify us within 48 hours of delivery. We will arrange a replacement at no extra cost.

7. Need Help?

   For return or exchange requests, reach out to our customer support:

   • Email: support@qeyra.com
   • Phone: +917880065800